Client Membership Terms & Conditions

Below are the terms and conditions governing your membership with Marsal Accountants.

1. Membership entitles you to the service level outlined in your selected package.
2. The scope of services is detailed in your Membership Summary.
3. Upon approval, membership confirmation will be issued within 48 hours (excluding weekends/bank holidays). Services may commence from the date you submit your application.
4. Your annual fee includes one retainer payment followed by 11 monthly instalments via standing order.
5. Membership renewal requires an annual fee paid in 12 monthly instalments via standing order.
6. You will receive notice of next year’s fee approximately one month before renewal.
7. We are not responsible for any loss or damage incurred while providing the agreed services.
8. No refund is available if services are not utilised during your active membership period.
9. We reserve the right to amend these terms with one month’s notice sent to your registered trading address.
10. Except as allowed in clause 9, these terms represent our full agreement and may only be altered with mutual written consent.
11. You must notify us if your business turnover increases by more than 10% during your membership term.
12. Service begins from the membership acceptance date. Existing financial matters can be addressed separately at an agreed fee.
13. Membership may not be transferred or assigned without our prior written consent.
14. These terms are governed by Scots law and subject to the exclusive jurisdiction of the Scottish courts.
15. “You” refers to the business named on your form; “We” are Marsal Accountants Ltd, inclusive of our auditing services.
16. Tax guidance is restricted to UK legislation and practices.
17. To cancel, one month’s written notice is required. The final fee covers the transition period or closure work for HMRC.
18. By joining, you authorise Marsal Accountants to contact your previous provider for necessary financial documentation.